Privacy Policy

This policy explains how Rajasthani Creation handles information when you browse our store, create an account, contact us or place an order.

Information used by our store

• Contact and delivery details, such as your name, phone number, email and address.
• Account, cart and order details, including items purchased, payment status and transaction references.
• Messages and photographs you provide when requesting support or an exchange.
• Session, device and technical information needed to operate and protect the website.

How information is used

We use this information to manage your account and cart, process prepaid orders, arrange delivery, provide order updates, respond to support requests, handle exchanges or approved refunds, and help prevent misuse of the store.

Online payments

Orders are fully prepaid through the payment options offered at checkout. Payment processing is handled by the payment provider. We use payment references and status information to reconcile orders. Do not send card security codes, UPI PINs, passwords or OTPs to our support team.

Service providers

Order fulfilment requires relevant information to be shared with payment, courier and technical service providers. Information may also be disclosed where required by applicable law.

Cookies and sessions

The store uses cookies and sessions for functions such as login, cart management and checkout. You can manage cookies in your browser; disabling them may prevent these features from working correctly.

Retention and your requests

Information is retained for order fulfilment, customer support, business records and applicable legal obligations. Contact us to request correction or deletion of your personal information. Some records may need to be retained to meet those obligations.

Contact and updates

For questions about your information, contact us using the details below. Updates to this policy will be published on this page.